Contact Us
We are committed to your success!. Please choose the level of support that best meets your need.
Phone Support
Contact our Sales and Customer Service division to schedule a demo or appointment. We provide telephone support from the business hours of 9:00 am - 6:00 pm (eastern time zone).
- 800-863-9130 (Toll Free)
- 904-764-7828 (Local Headquarters)
- 866-899-4886 (Fax)
Email Support
We provide 24 hour email support. If you have an emergency (ie website down, no email), please list in the subject line "URGENT" and one of our support representatives will respond to your inquiry within 24 hours.
- Feedback: Click on the "Feedback" tab
- Help Desk: Emergency Inquiries Only
- Ticket Support: Inbound Marketing Clients Only
Postal Support
To reach us via postal mail, please send your information to the address listed below.
- Blacksonville Community Network
- 221 N. Hogan Street, Suite 501
- Jacksonville, FL 32202
Live Help Support
Our Live Chat feature is available to those who would like to chat with a Blacksonville representative.
